We have been working with the England and Wales Cricket Board since 2011 in a partnership that spans multiple streams of work. Information about our ongoing projects is confidential, but below you can read a little about some of our past work with the ECB.
To read about the first year of our customer-focused programme of work in 2011, please click here. We are currently entering our fourth year of the programme, projected to finish in 2017.
For information about how we supported the ECB in conducting match-day experience and attitudinal insight projects, please click here.